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Archive for January, 2010

I just received this mail yesterday, from BulkRegister, who were bought out by Enom but who now seem to be the actual front-end for Enom customers:

Dear Andrew Peacock:

Remember, take no action and we will process the renewal order and attempt to extend the domains and services for you.

The following services in your account ‘XXXXX’ will automatically renew in two weeks:

Service               Expire Date   Description

————————————————————–

Bulk Membership       03-15-2010    Bulk Premium Membership

All dates are in MM-DD-YYYY format.

To renew these services do nothing. If you DO NOT want any of these services to auto-renew, please do the following:
1. Go to http://www.bulkregister.com.
2. Login to your account.
3. Go to the domains and services you DO NOT wish to renew.
4. Go to the auto-renew settings for these domains and services.
5. Select the appropriate option to have the domains and services NOT automatically renew.
6. Save your changes.

So, I’ve got no idea what the service is. I don’t know what benefits it provides. Nor do I know how much I’m going to be billed automatically.

It doesn’t appear in my renewal list. And I have no domains with Enom – sorry, BulkRegister – that are up for renewal till May.

And I can’t find any references to it either on their site or online, apart from another person who posted about receiving this mail.

And to top it off, I can’t log into their support center to submit a ticket.

Well done Enom, what a smooth, customer-friendly transition…

Anyone got any idea what this is about?


UPDATE, 10 MINUTES LATER:

It gets even better.

I got an automated response saying:

Hello,

Unfortunately, the update to your ticket has not been received as this mailbox is not monitored.

To update your ticket, you can click on the link in the email to immediately access your ticket and enter the updated comments.

So Enom… will I get a response or not?

I’m about to make some changes to the AYB Autoblogger, which means I’ll be raising the price from it’s current $30.

The first change is to rename this version as the “Standard version”, and add the ability to import feeds in a wider variety of formats than is currently supported. So at the moment, the software is tightly configured to support the feeds from Oddity Software. The upgrade will allow you to use feeds from places like Commission Junction and Linkshare, who offer affiliate feeds from many of their merchants.

I’ll also be releasing a “Pro” version, which will allow you to set up as many feeds as you want, posting to as many Wordpress blogs as you want.

Current customers will get the new Standard edition free of charge, and there will be a small fee ($10) to upgrade to the Pro version. The only exception to this will be people who purchased under the “fast movers” deal, who will get the Pro upgrade free of charge…

That’s one of the benefits of being a fast mover.

If you are not sure whether you are a fast mover or not, I’ve just sent a mail to the fast mover list, so that’ll confirm it for you. No mail = not a fast mover.

If you have NOT purchased AYB Autoblogger, now is the time – you’ll get the upgrade when it’s available (next week) for the current price of $30 instead of the increased price. Here’s the link to take advantage of the current price.

I read a lot of sci-fi/fantasy (although more sci-fi as I get older and bored of so many pointy-eared elf stories), and subscribe to Tor’s newsletter (”Tor-the-publisher” not “Tor-the-proxy-software-creator”).

They recently ran an interview with an author, which I love as I think it contains a lot of insight for people working in this internet marketing/product creation line. One comment stood out:

It’s the production on your worst day that determines your overall production, not your production on your best day.

The 48 hour offer has closed, so now the product is only available at the standard monthly charge. My thanks to everyone who took up the offer.

Here’s a sneaky one to watch for. After just announcing that my “early discount announcement” list was discountinued, and updating the page to remove the subscription form, I had someone immediately join the list.

I did some digging around, found their referrer, and they’d gone to Google’s cache of the site.

Naughty person.

So, if ever you need to make sure no-one can join a list, download something, take advantage of an offer etc, because they were didn’t react quick enough to your emails or blog posts, make sure you check the cache and disable the offer from that as well.

[James - that was clever, so I'll let you off, you naughty boy!]